Changelog

What’s new in OutCallerAI

Follow new capabilities, experience improvements, and fixes across the platform.

March 25, 2026

v1.2.0

Prompt Review Functionality now includes frontend integration and API endpoints.
Google Chat Notifications added for prompt review updates.
Enhanced Workspace Creation to prevent duplicate entries and ensure proper workspace linking.
Optimized Call Fetching for better attempt number calculations and lead call count retrieval.
Improved Workspace Auto-Creation by linking unlinked workspaces for users without a workspace.
Enriched Call Data with attempt numbers and lead call counts in the RecentCalls component.
Workspace Handling in socket connections has been enhanced.
Added checks for workspace existence in API routes.

February 06, 2026

Scheduled Calling now includes optional agent filters for improved lead management.
Campaign API has been implemented, featuring text-to-speech integration for enhanced communication.
Users can now select agents for scheduling calls, streamlining the process.
Total Minutes Count feature added, providing insights into call durations with API integration.
Follow-Up Email functionality introduced, allowing for customized communication through SendGrid integration.
Deviation Reporting System implemented for AI calls, enhancing self-monitoring and alerting capabilities.
Agent Speech Focus feature added to detect user frustration during calls, improving interaction quality.
Recipient Management and a new use-case UI have been introduced for better handling of communication lists.
Multiple Outbound Numbers support added, allowing workspaces to utilize round-robin selection for calls.
Drag and Follow functionality for voice recordings has been enhanced with a new rewind button.
Call Picked Status feature added to the Analytics page for better tracking of call interactions.

Resolved issues with call time restrictions to ensure smoother operation.
Fixed problems with lead selection logic for scheduled calling, enhancing lead processing efficiency.
Improved loading performance on the leads page for a better user experience.
Corrected errors in the follow-up task handling for better task management.
Fixed issues with the display of default numbers in the UI, streamlining user interactions.
Addressed multiple issues with leasing prompts to enhance clarity and functionality.

December 18, 2025

Google Drive Integration now supports improved functionality for document retrieval.
Lead Capture System introduced to streamline the process of gathering potential client information.
Echo Chat Widget added with customizable themes and styles for enhanced user experience.
Campaign Completion feature allows users to mark campaigns as completed with updated UI.
Recent Chats feature implemented for easy access to previous conversations.
Hospital Data Structure enhanced to improve call transfer capabilities and data handling.
Monthly Statistics feature now includes API integration and chart visualization for better analytics.
Inbound Lead Webhook functionality added to improve lead management.
Retry Logic implemented for leads with failed calls to enhance scheduling efficiency.
Task Due Date Handling introduced to manage callback tasks effectively.

Resolved issue with campaign progress status not updating correctly.
Fixed bugs related to call summaries not being generated as expected.
Corrected lead description logic in webhook payloads for accuracy.
Fixed display issues on the summary page to ensure patient details are shown correctly.
Addressed the issue of auto-refreshing the leads page when changes are made in sheets.
Fixed the problem with incorrect acknowledgment messages during calls.
Resolved CORS issues with default configurations to improve API accessibility.
Corrected the handling of workspace types in lead creation forms for better accuracy.

September 24, 2025

Google Drive Integration for seamless data synchronization
Google Sheets Integration for real-time updates
Phone Number Management for efficient call handling
Custom Knowledge Base — add website URLs and upload files to use your own data
Concurrent Calling — increased support from 10 to 20+ simultaneous calls
Inbound Call Support — customers can now call your OutCallerAI number and interact with AI agents
Call Transfer — transfer calls to human agents based on department selection
Multilingual Calling — expanded to 26 languages including Arabic, French, Spanish, and Tamil
Industry Expansion — now supports 9+ industries

Improved loading performance on the leads page
Optimized backend processes to reduce latency and improve AI agent response times
Added more Public API endpoints for smoother CRM integrations

May 09, 2025